Need help? We’re happy to provide it.

Our Member Services team is available to help answer questions about your account, our products and services, your credit report, what to do if you become a victim of identity theft, and much more. Just call us at 1-888-297-5094.

You may also email us any time at Please note that we cannot answer questions related to billing issues, changing your mailing address, cancelling your service, or activating your online account by email.

Be sure to add us to your Email Contacts.

Interested in partnership, affiliate or breach readiness information?

Please contact us today


Give Us a Call:

Monday-Friday, 9am-9pm Eastern Time
Saturday, 10am-6pm Eastern Time

Write to Us Here:

Identity Guard
Customer Service
P.O. Box 3020
Etobicoke Station D
Etobicoke, Ontario M9C 4V5

Has Your Company Experienced a Data Breach?

If your company has experienced a data breach and you are looking to provide a credit monitoring service to the affected consumers, please contact us at: