Privacy Policy

Effective as of October 29, 2014

Protecting your identity and personal information is our mission. We provide this policy statement because we want you to be fully informed about how Intersections Inc. (“Intersections”, “we”, “us”, and “our”) protect the privacy of your information.

Your Credit Report Information

As part of our products and services, we may, based on the authorization you have provided, retrieve your credit report information from credit reporting agencies on your behalf and provide that information to you. We do not disclose that credit report information to anyone but you, except for our service providers who help us provide our products and services to you.

Other Personal Information

In addition to your credit report information as described above, we collect other personal information in order to:

  • Process your application for our products and services.
  • Verify your identity and retrieve your credit report information.
  • Provide our products and services to you, including customer service and payment processing.

For those purposes, we may collect such information as your name, mailing address, e-mail address, phone number, date of birth, credit card or other payment information.

If you use one of our mobile apps, we may also collect mobile device-related information such as your device type/model, operating system and version for the purposes of enabling access to the products and services you have requested.

Surveys and Customer Research

From time to time, we may offer you the opportunity to participate in one of our surveys or other customer research. We use this information to help us understand our customers and to enhance our product and service offerings.

Cookies and Anonymous Information

If you access our website or mobile apps, we may use “cookies”. Cookies are small bits of computer code that your browser creates to help tailor your visit to the site, and to help us optimize our service by providing information about our website or mobile app traffic, viewing and usage patterns.

Restricted Access

To access your personal information on our web site, you are required to select a user name and password. It is your responsibility to restrict access to your user name and password so that only you may gain entry to your personal information online. If you believe your user name or password has been compromised, contact us immediately and we will help you secure your account.

Confidentiality and Security

We recognize the importance of advanced security for your information, and we maintain reasonable technical, physical, and administrative safeguards to protect your personal information in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

Children’s Privacy

Our web site, and our products and services, are designed for use only by adults. We do not knowingly solicit or retain information from children.

Changes to Our Privacy Policy

From time to time, our Privacy Policy may change. We will notify you of any substantive changes to our Privacy Policy in advance of implementation. If you use our web site, you agree that we may notify you of changes to our privacy policy by updating our web site. If you receive your product and service materials by mail, you will be notified of any changes to our Privacy Policy by mail.

Access to Your Information

We may establish and maintain a record of your personal information for the purposes described above. If you wish to request access or correction of your personal information in our custody or control, you may write to P.O. Box 3020, Postal Station D, Etobicoke, Ontario M9C 4V5, attention Subscriber Services. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

Retention of Personal Information

We will only retain an individual’s personal information for as long as is reasonably necessary to fulfill the purposes for which it is collected or is required by law.

Additional Offers

From time to time, we may contact you about our products and services and those of our financial institution and other partners. You may opt-out of being contacted about such products and services by contacting Subscriber Services at the contact information included below.

Legal Compliance

Intersections, our affiliates, and our Canadian, U.S. and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian, U.S. or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspect loss or harm to persons or property.

Service Providers

We may transfer (or otherwise make available) that information to our service providers. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for any other purposes. We may process and store your personal information in the United States and in certain circumstances, as permitted or required by law, U.S. courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.

Our site may use cookies and other similar technologies operated by advertising networks to help customize the advertisements provided to you across the Internet. Our policy is to not share your name, email address or other personal information with these third parties and to not permit these companies to collect any such information about you directly on our site. These advertising networks may use tracer tags or web beacons to report certain information (but not your name, address, e-mail address or telephone number) about your visits to our website and the websites that advertise and feature links to our website, in order to measure the effectiveness of our advertisements.

Business Transactions

We may use and disclose personal information in connection with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our business or assets, for the purposes of evaluating and/or performing the proposed transaction. If required, our assignees or successors may use and disclose your personal information for similar purposes as those described in this privacy policy in order to continue providing you with our products and services.


We take our commitment to privacy seriously. If you have questions or comments about our privacy policy or the manner in which we collect, use, maintain or disclose personal information, please contact Subscriber Services as outlined below.

Phone: 1-888-297-5094
or write: P.O. Box 3020, Station D
Etobicoke, Ontario M9C 4V5